NETWORK SUPPORT

An organization's IT network is now a vital part of the way it does business. With such an important investment it is imperative that downtime is kept to an absolute minimum.

AHL understands this requirement and the in-depth knowledge, skills and experience that we have built-up over this time has enabled us to develop an impressive portfolio of network support services that can be customized to meet any requirement and budget.

A service to meet any IT network support need

Whether you are looking for an external partner to provide specialized network help desk to your existing IT team or even if you want to completely outsource your network support, AHL can help. By offering one of the most comprehensive and flexible range of network support and network help desk options available , you can be sure that we have a service to meet your exact needs and budget. All are designed to keep your network up and running, ensuring that your expensive IT resources achieve maximum ROI.

Our expertise and experience will enable your IT staff to focus on higher-priority, business-related projects, knowing that our certified and experienced professionals are supporting your critical systems.

Network Services & Support

From new network installations and upgrades, to supporting your ongoing infrastructure needs - AHL can give you a complete network solution to drive down your costs and increase business efficiency.

From the first consultation to the ongoing service and support we are a highly qualified, experienced, professional and friendly team that's passionate about delivering your networking expectations.

Whether you need a few extra data points or a complete new network installation solution, AHL can provide you with an efficient, professional and cost effective service to meet your expectations. Call today for a free no obligation consultation to discuss your requirements.

Network Consultancy

We offer a FREE no-commitment network consultation for every customer that is interested in making the most out of their voice and data infrastructure. We work with you to help identify your requirements introducing solutions that you may not be aware of. As well as developing new solutions and optimizing existing infrastructure, we also provide independent communications consultancy services. AHL personnel have a wealth of expertise in all aspects of network and communications technology - all of which can be made available to your organization though our consultancy services offering.

From analysis and resolution of current issues through to development of a full network communications strategy, we are here to help. At each stage of the consultancy process AHL will ensure that our philosophy of delivering the needs of our customers will be reflected in the design of our solution. Our consultants have been working in the IT and Networking industry a long time, so you can be guaranteed of the best network solution for your business.

Site survey

To ensure that all practical considerations have been taken into account prior to the Design of the physical infrastructure topology, a detailed site survey may be required to identify your current surroundings and any challenges they may pose to the network design. The Site survey may include optimisation of horizontal cable routes, or ensuring appropriate physical risers are available. In the event that no "single point of failure" is required, the Design and routing of the cable topology is crucial to the success of the network.

AHL can offer a site survey as a complete network solutions package or as an individual service. Please call today or speak to one of the on-line operators for further details.

Network Design

Utilising a combination of the physical site survey, desktop modeling and industry experience AHL will design the correct network solution for your business needs. Whether it's a simple secure data or voice network or has more complex functionality utilising other applications and devices including data storage, IP security, Network security or VoIP (Voice over Internet Protocol), we design a system to deliver your expectations identified in the network consultation.

Network Installations

Once the network design requirements have been agreed and confirmation is given that the proposed solution fits in with all key criteria, a detailed implementation plan will be put into place. Where necessary this will contain a critical path analysis to ensure the meeting of key milestones or interfaces into other key trades.

Our technical engineers are fully qualified and experienced to carry out technical installation work to the highest standard. Having worked under some of the strictest policy conditions in a range of environments they are the back bone of AHL.

All network installations follow a proven methodology throughout the network installation. Staged testing and sign off will be conducted to ensure that our high quality solutions are delivered on time and within budget. We believe strongly in the principles of ownership and responsibility. Our dedicated project Managers plan, coordinate and deliver against clearly defined criteria set out during the consultation within the agreed timescales and budgets. By utilising our installation services, you will benefit from our vast experience gained from the successful completion of projects across a broad range of industry sectors.

Let our team of experienced professionals develop a plan that identifies all of the critical elements for success and incorporates any contingencies to keep work to schedule and within budget. 

Network Support

Once your system is in place we can offer you variety of network support packages for your solution depending on the criticality to your business. Our network support solutions enhance the manufacturer's warranties to provide high quality service that gives you predictable and fixed costs, continuity of operation and protection for your business.

You can upgrade your support package depending on the level of cover you need. We offer 1-5 year plans with multiple options, ranging from standard care packages covering normal office hours to live 24/7 on-site support. Our dedicated network support team can offer break, fix and fault management with proactive support and preventative maintenance plans which prolong the life of your hardware and deliver consistency of operation of your network and your entire business.

Customer services

Our experienced and dedicated customer services team can provide a service level agreement that fits in with your budget and appropriate to the needs of your business. This service can extend into off-site Data back up or the full provision of a Business Continuity Plan. Whether you require immediate response from an on-site engineer, or the option to call us out 24/7, we can tailor an appropriate response service contract to suit the needs of your business.

Get in touch with our friendly advice team today and find out exactly how our total network service offering can be applied to lower your costs, while increasing your efficiency and productivity.

If you have any further questions regarding our network service & support, please Call 02 745 8020 or email info@ahlsolutions.com